Frequently Asked Questions

Whether you're curious about our amenities, lease terms, pet policies, or community events, you'll find helpful information to guide you. If you don't see your question listed, please feel free to reach out to our friendly leasing team, who are always ready to assist you with any inquiries you might have.

Leasing Information

How Do I pay rent?

Please log in to your resident portal and click on the payments icon in the top navigation bar.

When is rent due?

Contact us at (888) 920-7671 or fill out the contact form to email our team!

How do I schedule a tour?

Our leasing office is open from 9:00 am to 6:00 pm Monday through Friday, 10:00 am to 4:00 pm Saturday, and closed Sundays. Contact us at (888) 920-7671 or fill out the contact form to schedule your private, personalized tour!

What are the Lease terms?

A rental agreement for an apartment is a legally binding contract between the landlord and the tenant that details the rules and conditions of renting the apartment. This includes information like the length of the lease, rent amount, security deposit, and the rules that must be followed while living in the apartment. No matter where you live in Salt Lake City, make sure you read and understand all the terms of your lease before signing!

Income Restricted Apartments

What does "income-restricted" mean for aQui 355?

Income-restricted housing means that apartments are available at a discounted rate for individuals or households whose income is 80% or less of the area’s Average Median Income (AMI). This allows eligible residents to enjoy urban amenities at an affordable price.

How do I qualify for an 80% AMI income-restricted apartment at aQui 355?

To qualify for an income-restricted studio suite, single occupancy residents must have an annual income between $46,080 and $64,700. Double occupancy residents must have a combined annual income between $61,000 and $73,950. Income documentation will be required and verified during the application process.

What types of income documentation will I need to provide?

Applicants will need to submit various forms of income documentation, which may include recent pay stubs, tax returns, and other proof of income. Our leasing agents will guide you through the documentation process to ensure you meet the eligibility requirements.

How can I apply for an income-restricted apartment at aQui 355?

You can apply by clicking the "Apply Now" link on our website. If you have any questions or need assistance with the application process, our friendly leasing agents are available to help.

Apartment Information

How Do I submit a service request?

Log in to your resident portal and scroll down from the resident dashboard to the service request section to submit your maintenance request ticket.

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